๐ŸŽณ

StrikeKeeper Support

A scorekeeper for your own bowling.

Something broken, or a question this page does not answer? Email:

strikekeeper@citrusync.com

It is one person reading these, so a reply may take a day or two โ€” but every message gets one.

Common questions

Do I need an account?

No. Scoring, history and stats all work without one, and nothing is sent anywhere if you do not sign in. An account adds a backup, so your games follow you to a new phone. That is the only thing it does.

Will it work at the alley with no signal?

Yes. Every game is saved to your phone first, and the app behaves identically with no bars at all. If you are signed in, anything that could not be backed up is marked as waiting and goes up the next time you have a connection.

How do I delete my account?

In the app: Stats tab โ†’ Account โ†’ Delete account. It asks for your password to confirm, then permanently deletes your account, your games and your rolls from our server. It cannot be undone.

Your games stay on your phone. Deleting the account removes the backup, not your own history.

I forgot my password.

Passwords are stored hashed, which means we genuinely cannot look yours up โ€” only replace it. Email the address above from the account's email and we will sort it out.

Why does it ask which pins were standing?

Tapping the pins that actually fell is what makes split and pin-leave tracking possible โ€” which splits you convert, which single pins you miss, and the leaves you see most often. If you are in a hurry you can type the number instead; the score is identical, that frame just does not feed the split stats.

I entered a frame wrong. Can I fix it?

Yes, any frame, any time. Tap the frame on the scorecard โ€” during the game, on the game-over screen, or in a saved game's recap in History โ€” and enter just that frame again. Every other frame stays exactly as it was, and the score recalculates.

Can I keep my league average separate from practice?

Yes. Tap the line above the scorecard (it says Add game details the first time) and pick League, Practice, Tournament or Open bowling, plus your center if you like. The next game starts with the same choice. On the Stats tab, tap League to see your league numbers on their own.

Can I score for my family or friends too?

Yes. Before the first ball, tap + Add bowler on the Score tab. Everyone takes turns frame by frame, each gets their own game, and their games never count toward your average. Up to six bowlers.

How do I get my games into a spreadsheet?

History tab โ†’ Export to a spreadsheet (CSV). It opens the share sheet, so you can save the file or send it to yourself. Excel, Google Sheets and Numbers all open it.

What data do you collect?

If you make an account: your email address, and the games you choose to back up. Everyone: a few anonymous usage counts and crash reports, tied to a random number rather than to you โ€” you can switch them off in the Stats tab. No location, no advertising, no tracking. The full detail is in the privacy policy.

Reporting a scoring problem

If a game scored wrong, that is worth knowing about โ€” the scoring engine is the part that has to be exactly right. Please include: